This document explains what personal information 369bet collects from Philippine players, how it is used, how it is protected, and what rights you have over your own data.
The full policy is below, but here are the most important things to know about how 369bet handles your data.
All data transmitted between your device and 369bet is encrypted using SSL. This covers your login, personal details, payment information, and any other data sent while you are using the platform.
369bet does not sell your personal information to third parties for their marketing purposes. Your data is used to operate your account, process transactions, and meet platform security obligations — nothing else.
Identity verification (KYC) protects both the player and the platform. It ensures that only you can withdraw funds from your 369bet account. Documents submitted for KYC are handled with the same data protections described in this policy.
Withdrawals and sensitive account changes require OTP verification sent to your registered Philippine mobile number. This two-factor step protects your account from unauthorised access even if your password is compromised.
Philippine players have rights over their personal data — including the right to request access, corrections, and in some circumstances deletion. These rights and how to exercise them are explained in this policy.
Whether you access 369bet through the app or mobile browser, the same privacy protections apply. Data collected on mobile is handled under the same policy as desktop access — no separate data agreements for mobile users.
This Privacy Policy applies to all services offered by 369bet at 369bet.me and through the 369bet mobile application. By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy.
369bet is an online gaming platform serving players in the Philippines. We take the privacy of our players seriously and are committed to handling personal information responsibly. This Privacy Policy explains what data we collect, why we collect it, how it is used and protected, and what choices you have regarding your information.
This policy applies to all registered 369bet accounts and to anyone who browses the platform without registering. It covers data collected through both the website and the mobile app. References to "369bet", "we", "us", or "the platform" mean the operators of the 369bet service. References to "you" or "player" mean any individual whose personal data is processed under this policy.
We collect personal information in two ways — information you provide directly when registering and using the platform, and information collected automatically as you use the service.
Information you provide:
Information collected automatically:
| Data Category | Purpose |
|---|---|
| Identity details | Account registration, KYC verification, and fraud prevention |
| Contact information | Account communication, OTP delivery, and customer support |
| Payment details | Processing PHP deposits and withdrawals via Philippine banking channels |
| Gaming activity | Account management, bet settlement, and responsible gaming monitoring |
| Technical data | Platform security, fraud detection, and service improvement |
Personal data collected by 369bet is used only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. Specifically, we use your information to:
What we do not use your data for: 369bet does not use your personal data to build profiles for sale to advertisers, does not share your betting history with unrelated third parties, and does not use your data for purposes outside of operating your account and the platform.
369bet retains personal data for as long as your account is active and for a period after account closure as required by legal, regulatory, or audit obligations. The specific retention periods vary by data type:
When data is no longer required for any of these purposes, it is securely deleted or anonymised. Anonymised data may be retained for analytical purposes indefinitely as it can no longer be linked to individual players.
369bet implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and loss. These measures include:
While we take reasonable steps to protect your data, no online system can be guaranteed completely secure. Players are responsible for keeping their own login credentials and OTP codes private. If you believe your account has been compromised, contact 369bet support immediately.
As a 369bet player based in the Philippines, you have rights regarding your personal data. These include:
You can request a copy of the personal data we hold about you. This includes your account information, transaction history, and KYC records related to your account.
If any personal information we hold about you is inaccurate or incomplete, you can request that it be corrected. For account name changes, identity document verification may be required.
In certain circumstances, you may request that we delete your personal data. Note that we may be required to retain certain data to comply with legal obligations even after a deletion request — in which case we will explain what data must be retained and why.
You may object to certain uses of your personal data, including use for direct marketing communications. You can opt out of non-essential communications through your account settings or by contacting support.
Where technically feasible and where applicable, you may request your personal data in a structured, commonly used format suitable for transfer to another service.
To exercise any of these rights, contact the 369bet support team. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing data rights requests.
369bet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you visit the site. We use them to:
You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the 369bet platform function — particularly session cookies, which are required to stay logged in. Analytics cookies are not required for platform operation and can be disabled without affecting core functionality.
No third-party advertising cookies: 369bet does not use advertising networks that set third-party cookies to track you across other websites for ad targeting purposes.
369bet is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account belongs to an underage user, the account will be closed and any associated data handled in accordance with legal obligations.
If you believe a minor has registered on the platform, please contact our support team immediately.
369bet may update this Privacy Policy from time to time. When material changes are made — meaning changes that significantly affect how your data is collected or used — we will notify active account holders through platform communication channels before the changes take effect.
The effective date at the top of this page reflects when the current version was last updated. Continued use of the platform after an updated policy is published constitutes acceptance of the revised terms. If you do not agree with an updated policy, you may request account closure by contacting support.
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, contact the 369bet support team. Support is available 24 hours a day, seven days a week.
For issues related to personal data or privacy rights specifically, include the subject line "Privacy Request" in your message and provide your registered account email or mobile number so we can locate your account.
Your personal information is handled responsibly at 369bet — collected only for what's needed, protected with SSL and OTP security, and never sold to third parties. Create your account and experience the platform built for Philippine players.
21+ Only – Play Responsibly. Online gaming involves real financial risk and outcomes are never guaranteed. Set a budget before you play and treat gaming as entertainment. Visit the Responsible Gaming page for self-management tools available to Philippine players.